PICNIGO app (Android and iPhone) · operated by SHIM DONG WOOK · Last updated 3 October 2026
You can delete your PICNIGO account and the data linked to it at any time. There are two ways.
If the app asks you to sign in again first, sign in and tap Delete account once more. This is a security check.
| Data | When |
|---|---|
| Your account: email address and sign-in identifier (Google or Apple) | Immediately in the app, or within 7 days by email |
| Your skin and trip profile: skin type, skin concerns, ingredients you avoid or are allergic to, trip dates | Same |
| Your scan history, Buy List, saved products and stamps | Same |
| Data | Why and how long |
|---|---|
| Purchase records held by Apple, Google Play and our payment processor | The stores keep these under their own policies. We keep the transaction record for as long as tax and accounting law requires. Deleting your account does not refund a purchase. |
| Product photos you scanned | Stored without your name or email and used only to recognise products. They cannot be traced back to you. |
| Device counter and usage events (a random device identifier, scans used, app events) | Used to count free scans and prevent abuse. In-app deletion does not remove these. Ask by email (Option 2) and we delete them within 7 days. |
Email picnigoofficial@gmail.com from your sign-in address and tell us what to remove — for example your skin profile, your scan history or your device data. We remove it within 7 days and your account stays active.
picnigoofficial@gmail.com · See also the privacy policy.